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Case Management System

A “case” is any project, transaction, service or response that is “opened” and “closed” over a period of time to achieve resolution of a problem, claim, request, proposal, development or other complex activity. It is likely to involve multiple persons inside and outside of the organization, with varying relationships to each other, as well as multiple documents and messages.

These Softwares support the workflow, management collaboration, storage of images and content, decisioning, and processing of electronic files or cases. Some come with insurance workflow/process templates to help implementation.

Functional details
  • Captures case-related documents in electronic form
  • Electronic Worksheet manages case-related dates and to-do functions.
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